TERMS & CONDITIONS

A legal Disclaimer

Terms and Conditions

Last Updated: 23-09-2024

Welcome to Viblon. The following terms and conditions govern your use of our platform, including our website, mobile application, and any related services provided by Viblon.

By accessing and utilizing our platform, you accept these Terms and Conditions in full. If you do not agree with any part of these Terms, please refrain from using our services.

1. Definitions

"Viblon," "we," "our," "us": Refers to Viblon, the platform offering hostel and PG accommodations and local event discovery services.
"User," "you," "your": Refers to the individual accessing or using Viblon’s services, including visitors, users with registered accounts, landlords, and event organizers.

2. Eligibility

By using Viblon, you affirm that you are at least 18 years old and legally capable of entering into binding contracts. Users below this age must not access or utilize our services.

3. Account Registration and Responsibilities

To access certain features, such as booking accommodations or attending events, you are required to register for an account. You agree to provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. Viblon is not responsible for unauthorized use of your account.

4. Accommodation Listings

Viblon acts solely as an intermediary for listing hostel and PG accommodations. All accommodation listings, their accuracy, and the terms related to the stay are the responsibility of the landlords or property managers. Viblon does not own, manage, or control the accommodations listed on the platform. It is the responsibility of the user to verify all details before making any booking.

5. Event Listings

Viblon enables users to discover and book local events. All details regarding events, including accuracy and the services provided, are managed by event organizers. Viblon is not responsible for event cancellations, changes, or inaccuracies in event listings. Users are encouraged to review all event details and policies prior to booking.

6. Payments and Refunds

Payments for bookings or event tickets are processed through secure third-party payment gateways. By making a payment, you agree to the pricing and refund policies of the respective accommodation provider or event organizer. Refund requests and policies vary and are subject to the terms set by the accommodation or event provider. Viblon does not process refunds unless specified in the booking or event terms.

7. User Conduct

By using Viblon, you agree to:

Use the platform lawfully and in compliance with all applicable local, state, national, or international laws and regulations.
Refrain from submitting false or misleading information.
Avoid any activity that could harm or disrupt the functionality of the platform.

We reserve the right to terminate accounts that violate these terms or engage in improper conduct.

8. Intellectual Property

All content, including but not limited to text, graphics, logos, images, software, and data compilations, is the property of Viblon or its licensors. Unauthorized use, reproduction, or distribution of any content from Viblon is strictly prohibited. All rights not expressly granted herein are reserved by Viblon.

9. Disclaimers

Viblon is provided on an “as-is” and “as-available” basis. While we endeavor to ensure the accuracy of the listings and event details, we make no warranties or representations, express or implied, regarding the operation of the platform or the information, content, or materials provided.

Viblon does not guarantee the availability or quality of accommodations or events, nor does it assume liability for any errors, omissions, or inaccuracies in listings.

10. Limitation of Liability

To the maximum extent permitted by law, Viblon and its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use or inability to use the platform, even if Viblon has been advised of the possibility of such damages.

11. Modification of Terms

We reserve the right to amend or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page and will take effect upon their publication. Your continued use of the platform following the posting of any changes constitutes your acceptance of the updated Terms.

12. Termination

Viblon reserves the right to suspend or terminate your account and access to the platform at our sole discretion, without notice, if you violate these Terms or engage in prohibited activities.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Lucknow, India.

14. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at vibloncare@gmail.com.

Terms & Conditions - the Landlord's

These Terms and Conditions ("Terms") apply to landlords ("you" or "landlord") who use the Crib platform to list and rent out hostels and PGs ("properties"). By listing your property on Crib, you agree to comply with these Terms.

*1. Registration and Account*

1.1 *Account Creation:* To list properties on Crib, you must create an account and provide accurate, complete, and up-to-date information.
1.2 *Account Responsibility:* You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.3 *Account Verification:* Crib may request additional information or documentation to verify your identity and property ownership before or after your account is activated.

*2. Property Listings*

2.1 *Accuracy of Listings:* You must provide truthful, accurate, and complete information about your property, including but not limited to its location, amenities, pricing, and availability.
2.2 *Compliance with Laws:* You are solely responsible for ensuring that your listing and rental activities comply with all applicable local, state, and national laws, including zoning laws, rental regulations, and safety standards.
2.3 *Listing Approval:* Crib reserves the right to review and approve all property listings before they go live on the platform. Crib may refuse to publish or remove any listing that violates these Terms or is deemed inappropriate.

*3. Pricing and Payments*

3.1 *Setting Prices:* As a landlord, you have the right to set your rental prices. However, you agree to honor the price set at the time a booking is made.
3.2 *Payment Processing:* Crib facilitates payment processing between you and the customer. Payments will be disbursed to you according to Crib’s payment schedule, minus any applicable service fees.
3.3 *Service Fees:* Crib may charge a service fee for listing your property on the platform. The amount and terms of this fee will be communicated to you at the time of listing.

*4. Booking and Cancellations*

4.1 *Booking Confirmation:* Once a customer makes a booking, you will receive a notification and must confirm or reject the booking within [specific time frame]. Failure to respond may result in automatic cancellation.
4.2 *Cancellations by Landlord:* If you need to cancel a confirmed booking, you must notify the customer and Crib immediately. Repeated cancellations may result in penalties or removal from the platform.
4.3 *Cancellation Policy:* You must establish a clear cancellation policy, which will be communicated to customers at the time of booking.

*5. Property Maintenance and Safety*

5.1 *Property Condition:* You are responsible for ensuring that the property is in good, safe, and habitable condition before and during the rental period.
5.2 *Compliance with Safety Standards:* You must comply with all safety regulations, including fire codes, health and safety standards, and any other applicable laws.
5.3 *Access for Repairs:* You agree to provide reasonable notice to the customer before entering the property for repairs or maintenance during the rental period, except in emergencies.

*6. Disputes and Liability*

6.1 *Dispute Resolution:* Any disputes between you and a customer regarding a booking or property should be resolved directly between the parties. Crib may assist in facilitating communication but is not responsible for resolving disputes.
6.2 *Indemnification:* You agree to indemnify and hold Crib, its affiliates, and employees harmless from any claims, damages, or expenses arising from your use of the platform, including any claims related to your property listings or rental activities.
6.3 *Limitation of Liability:* Crib is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform or from any rental agreements facilitated through Crib.

*7. Termination*

7.1 *Termination by Crib:* Crib reserves the right to suspend or terminate your account at any time, with or without cause, and without prior notice.
7.2 *Termination by Landlord:* You may terminate your account at any time by providing written notice to Crib. However, any ongoing bookings must be honored, and any outstanding payments must be settled.

*8. Modifications to Terms*

8.1 *Changes to Terms:* Crib reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the platform constitutes acceptance of the revised Terms.

*9. Governing Law*

9.1 *Jurisdiction:* These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

*10. Contact Information*

If you have any questions or concerns regarding these Terms, please contact us.

Terms & Conditions - Coustomers

These Terms and Conditions ("Terms") apply to customers ("you" or "customer") who use the Crib platform to book hostels and PGs ("accommodations"). By making a booking on Crib, you agree to comply with these Terms.

*1. Registration and Account*

1.1 *Account Creation:* To book accommodations on Crib, you must create an account and provide accurate, complete, and up-to-date information.
1.2 *Account Responsibility:* You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.3 *Eligibility:* You must be at least 18 years old to create an account and make bookings on Crib.

*2. Booking Process*

2.1 *Making a Booking:* You can search for and book accommodations through the Crib platform. Once you find a property, you can make a booking by following the process outlined on the website.
2.2 *Booking Confirmation:* Your booking is confirmed only when you receive a confirmation email from Crib. If you do not receive a confirmation, your booking may not have been completed.
2.3 *Payment:* You must make full payment at the time of booking unless otherwise specified. All payments are securely processed via the payment methods provided by Crib.

*3. Pricing and Availability*

3.1 *Pricing:* Prices for accommodations are set by the landlords and are subject to change. The price you see at the time of booking is the price you agree to pay.
3.2 *Availability:* All bookings are subject to availability. If an accommodation becomes unavailable after you have made a booking, Crib will notify you and provide alternative options or a refund.

*4. Cancellations and Refunds*

4.1 *Customer Cancellations:* You may cancel your booking according to the cancellation policy set by the landlord. Please review the specific cancellation terms at the time of booking.
4.2 *Landlord Cancellations:* If a landlord cancels your booking, Crib will notify you and provide alternative accommodations or a refund.
4.3 *Refunds:* Refunds, if applicable, will be processed according to the landlord's cancellation policy and may take up to [number of days] business days to be processed. Crib is not responsible for any fees or charges imposed by your bank or payment provider.

*5. Use of Accommodations*

5.1 *Property Use:* You agree to use the booked accommodation for lawful purposes only and in accordance with the rules set by the landlord.
5.2 *Damage and Liability:* You are responsible for any damage caused to the property during your stay. You agree to indemnify the landlord for any such damages.
5.3 *Compliance with Rules:* You must comply with all property rules provided by the landlord, including check-in and check-out times, noise restrictions, and other house rules.

*6. Reviews and Feedback*

6.1 *Submitting Reviews:* You may leave reviews and ratings for accommodations after your stay.
6.2 *Content Guidelines:* Reviews must be honest, respectful, and based on your personal experience. Crib reserves the right to remove any reviews that violate these guidelines or contain inappropriate content.
6.3 *Use of Reviews:* By submitting a review, you grant Crib the right to use your review on the platform or in marketing materials.

*7. Disputes and Liability*

7.1 *Dispute Resolution:* Any disputes between you and a landlord regarding a booking or stay should be resolved directly between the parties. Crib may assist in facilitating communication but is not responsible for resolving disputes.
7.2 *Limitation of Liability:* Crib provides a platform for landlords and customers to connect and does not guarantee the quality, safety, or legality of the accommodations listed. Crib is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform or from any booking made through Crib.

*8. Modifications to Terms*

*9. Governing Law*

*10. Termination*

10.1 *Termination by Crib:* Crib reserves the right to suspend or terminate your account at any time, with or without cause, and without prior notice.
10.2 *Termination by Customer:* You may terminate your account at any time by providing written notice to Crib. However, any ongoing bookings must be honored, and any outstanding payments must be settled.